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Frequently asked questions

Short answers grouped for first-time users — general, installation, then how to use the desktop app and parent portal.

General

Which computers can I use?

Sit-N-Study is a desktop app for macOS 10.14 and above, Windows 10 and above, and Ubuntu 18.04 and above. Use Get the desktop app on the home page. The email you receive has Mac, Windows, and Linux links.

Can I use the app without a parent account?

Yes. A new install opens straight into the desktop app and does not ask you to log in. Study and coins stay only on that computer.

How do I use the app with the parent portal?

Create or sign in at https://parent.sitnstudy.com. On the desktop app, open Parent settings and choose Login to Parent Portal, then enter the parent email and passcode. Do that when you want the phone and computer linked.

How do I ask for early access or extra help?

Use the form on the home page. Enter your email and the student's age or year group. We email the download links. For extra help, write to support@sitnstudy.com.

Installation

How do I download the desktop app?

Fill in the form on the home page. We email Mac, Windows, and Linux installer links. The page itself does not start a download. Check spam if the message does not arrive within a minute.

macOS says the app is from an unidentified developer

That is normal for a first install. In Finder, Control-click the Sit-N-Study app and choose Open, then confirm. You can also allow it under System Settings, Privacy and Security.

Windows SmartScreen blocks the installer

Choose More info, then Run anyway. Sit-N-Study is not yet widely signed, so Windows may warn the first time you install it.

How do I run the Linux download?

The Linux build is an AppImage. After it downloads, make it executable with chmod +x on the file, then run it. Ubuntu 18.04 and above is the baseline we test.

How to use

How do I open settings?

On the Wallet screen, type the parent PIN on the keyboard. There is no PIN box. The default is 1010. That opens Parent settings. Change it under Parent PIN, then Save.

What can I change in Target and Rewards?

In Parent settings, Target and Rewards sets the daily target and score for each study site, plus custom coin rewards. Approve or decline reward requests there. Balance is where you grant or deduct coins.

How does the child take a break?

The child opens the Wallet and buys Unlock with coins, at 1 minute per coin. That starts a timed break. Custom reward prices are set under Target and Rewards in Parent settings.

What are Award Stickers?

Award Stickers in Parent settings picks the GIF themes shown when the child earns coins. Add a keyword, test it, and optionally turn on surprise stickers.

What does Parental Control do?

Parental Control turns kiosk mode and the App Blocker on or off. You can allow or deny specific Mac bundle IDs or Windows .exe names so only chosen apps can run during study.

How do I add study sites?

Open Bookmarks in Parent settings. Add a URL, title, icon, and a coin amount. Those bookmarks appear in the left-hand list for the child to open.

How do I link the parent portal from the desktop app?

In Parent settings open Login to Parent Portal. Enter the parent email and passcode. After that, the phone shows live progress while the desktop app is running. Earlier study and coins stay only on that computer.

How does the child study?

The child picks a study bookmark from the left-hand list, earns coins, then spends them on Unlock or a custom reward. Parents change targets and custom reward prices in Parent settings, and the wallet in Parent settings or, once the desktop app is linked, in the parent portal.

What can I control in parent portal settings?

On https://parent.sitnstudy.com, Settings includes Awards, Wallet Balance, Timers, and App Settings. Notifications, Quiet Mode, and Parental Control appear when they are turned on. Home shows live progress while the desktop app is running. Use the account menu to switch child, see the passcode, or sign out.

What are the other parent portal screens?

Home is the live session. Dashboard is session history. Apps is the child's study sites. There is also a tab for incomplete or abandoned work. Some accounts also show a lesson planner, skills, chat, or logs.

WhatsApp support